CRM ... GET TO KNOW IT!!!

CRM Customer Relationshio Management

CRM is a corporative philosophy that wants to understand and anticipate needs of existent and potential customers. Now a days this philosophy is easier to develop thanks to technological solutions that have allowed it empowerment.

Why is it important on a company?

The main character “the client” will never be neglected, it improves customer relationship, YOU now them better and this increases loyalty of existing clients and it decreases costs in the pursuit of new prospect clients!

Ok!! lets make it easier and more interesting to understand!!!





Lets pic your sweet grandma!!
Probably when she goes to buy fruit she does it in the same greengrocers since a lot of years ago!! The salesman already knows what she likes and what she buys. So, now every time she goes there, “Mr X” (the owner) offers her special discounts, and offers on the fruits she likes the most, he would help her decide on the freshest products of the season... he could even say, “Mrs XX the 4 apples you take every week, today FOR YOU are for free!! (he gives her something for being a current customer).

This makes your grandma happy and thats why she has so many years buying in the same greengrocers, she is a “HAPPY CUSTOMER”

This is basically CRM “Customers Relationship Manager”, just multiply it by thousands of clients all over the world that there is to maintain happy every minute.



Check out how CRM work on twitter!!

IED: GREAT COMMUNICATION PLATFORMS

Now a days internet communication platforms are the easiest and maybe the most used by people, to get information and read interesting things or just to spend a good time, there is an incredibly wide spectrum were to choose.

Lets get some cool social networks examples:

FACEBOOK
For sure is the social network most of us spend more of our time, besides keeping in touch with your friends you can be always aware of whats new in your favorite shops and brands and even getting nice discounts and special offers.
Check out the American Apparel facebook page.



LOOKBOOK.NU

They autodefine as "Collective fashion conciousness", here we find cool looks people upload of the outfits they will regularly use in the streets.
Its great for watching trends and get to know what people how people are wearing them.
Here you have great looks i found out... Why dont you try it?





http://lookbook.nu/



Very similar to lookbook.nu you also have MODEPASS "Beauty and Fashion Social Network"
It´s a very big community that shares cool videos, pictures, articles and groups you can join.
http://modepass.com


You can also check:

http://www.weardrobe.com/ what´s on the streets??

http://www.net-a-porter.com/ Go shopping in here!!

http://www.polyvore.com/ Get your favorite garments and create your perfect look on a mood board!

You can´t either miss the great blogs you have in this big, wide world taht is internet.
Bloggers are now a days the fashion indistry most influential figures, some af them, such as Bryanboy, Tavi and Schumanthey are invited to sit at the front rows on the most important fashion shows. Surfing through their pages you can find all about fashion mixed with humour, catty criticisms and entertainment.

Have you ever heard about this Chicago, 13 years-old girl, that is already famous becouse of her blog! TAVI, Well... actualy i think its a great source to get latest news of the fashion world and interesting topics related to it.

http://www.thestylerookie.com/


Take a look on some of the most important fashion blogs.

http://www.galadarling.com/
http://www.garancedore.fr/en/
http://thesartorialist.blogspot.com/
http://www.bryanboy.com/

BANKSY

Today i discovered thanks to my sister a great artist called BANKSY (not his real name) once i started researching about him, i wanted to know more and more, but the information is very limited or speculations, so im going to stick up on what is proved and of course in his amazing art and way of calling our attention in different topics of life and the world we live in.

We don´t know his real name, we don`t know really were hi was born, we barely no how he looks like. We believe thanks to Tristan Manco() that he was born in Yate, near to Bristol.
He start getting involved with the graffiti at the end of 1980´s.
Even though we don´t know much about his life, his works of art speak for themselves, we can see politic, cultural pop, moral, different ethnics... He is very influenced by Blek le Rat (Parisian artist who started working with stincils in the early 1980´s). Banksy has dedicate his life to spread his art in cities around the world.

He is a free soul and actually he doesn´t profit form sales, he works to help organizations like Greenpeace. Sadly his art doesn´t please everyone, people have labeled him as vandal, hypocrite (for working for big companies like MTV and PUMA)

When his anonymity is the fact this artist can be very clever and incredibly original, he has sneak undercover into famous museums around the world (Tate Modern, MOMA, Brooklin Museum...) to hang his work.

I also found a very interisting 5 minutes video were he talks about street art, that is actually a little part of the movie: “EXIT TRHOUGH THE GIFT SHOP” The world´s firt street art disaster movie.

I leave you some of his work so you can amaze yourself!!








You can also visit his webpage, were you can find more of his work :

http://www.banksy.co.uk/